You don't need to activate roaming on your Virgin Mobile Plan, but you may need to follow a few simple steps to use data, which you can find on our phone guides page. One of the ways to resolve this is by manually entering in your Internet APN settings. Check out the step-by-step instructions on our interactive phone guides page.
Off on your travels? Our charges are easy to understand and have no hidden extras. These are:.
For some reason the broad rollout of Virgin's service was delayed until now. There are some curious differences between BT and Virgin Media's approach, though. The owner of that subverted hotspot doesn't get any of the money, of course.
Going on holiday can be expensive enough, but if you use your mobile phone abroad - particularly to use mobile internet - the cost can become astronomical. That came into effect on 15 June It's not the case in the rest of the world though, and if you aren't careful it can end up being bloomin' expensive.
You can use your phone wherever you are in the world. But remember, roaming rates will apply while roaming outside of the EU. Inside the EU you can use your Virgin Mobile allowance, subject to a fair usage policy, without any extra charge.
With Roam Like Home, you can use your mobile wherever you go in the EU and pay no more for your texts, data and minutes than you would in the UK subject to our fair usage policy. Plus, we think post-trip blues are bad enough without nasty surprises lurking in your mobile bill. Please also check any welcome SMS messages you get when you arrive in these areas and the relevant roaming prices stated.
Change region. When roaming in the EU, our fair usage policy applies. If you happen to go over our fair use policy, we may need to charge you. Check out our tariff guide for the current rates.
International Roaming lets you use your mobile for calls, text and data while you're travelling overseas. Check out our main International Roaming page for everything you need to know about activating, rates and roaming data packs. Roaming is not included in your plan so any usage will be shown as 'Excluded Usage'.
A call made from the UK to France, for example, would be treated as an international call. A call made from an EU country including the UK to a country outside of the EU for example, a call from Spain to the USA would be treated as an international call and charged in this way. Will I be breaking the Acceptable Usage Policy?