Editors' Note: We've published the results of our latest network testing. Current rankings reflect last year's results, but we plan to update scores along with new customer service rankings for wireless carriers shortly. As part of the planned T-Mobile-Sprint mergerVirgin will be sold off to Dish to create a new wireless carrier.
Had nothing but problems during my contract, in November last year I cancelled my contract moved over to a different provider. The end of my problems you would think, but no! I called the customer service number right away to ask why and stop any further payments from coming out and try to get the payments back, only to be met by the rudest most ignorant unhelpful customer service team ever.
The agent working in Virgin Mobile was not professional person. I called back to agent, and they just recognized that they did not delivery the SIM card to me. If they delivery the SIM card to my address, it would be take 7- 10 business days.
Users get to enjoy free music streaming without charges from one's monthly data cap through Virgin's partnership with music services. Read on for the verdict and final rating of Virgin Mobile. Compare Virgin Mobile plans below, or check out the Virgin Mobile plans page.
Virgin Mobile is owned by Sprint and runs on its network. Fortunately, however, Virgin customers benefit from the same level of network performance as direct Sprint customers. That said, Virgin customers are still subject to the same data deprioritization threshold as Sprint users — up to 23GB of high-speed data per cycle before your speeds are throttled.
They allow people to break away from contact services and enjoy a low cost solution. VM is able to provide their service because they have a deal with Sprint to use their network. I get a lot of questions about this service, so I decided I wanted to provide you with a Virgin Mobile review of their service, plans, and phone choices.
I have been experiencing dropped calls and about 80 percent of the time, I can't answer my phone. It continues ringing and won't allow me to pick up. I have to wait, listen to a voice mail and then call back.
The last time I used Virgin Mobile, I was in college and using a shiny new flip-phone well, more of a slider. Not to date myself, but Virgin Mobile has changed a lot since my college days. Now there are no more flip-phones, and there are some interesting member perks.
Owned by Bell Canada Enterprises sinceVirgin Mobile takes a different approach to adding value than other Canadian carriers. Virgin Mobile members enjoy discounts on products and services, travel deals, early access to tickets for Virgin-sponsored events and exclusive giveaways. Virgin Mobile offers both postpaid and prepaid services.